Why does zune keep crashing

Details required : characters remaining Cancel Submit. Choose where you want to search below Search Search the Community. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 4. Report abuse. Details required :. Cancel Submit. Hello penguinatorxl7, thank you very much for your post here. If I understand your description correctly, then you have an issue with your Zune software.

What operating system are you using on your PC? Since when do you have this issue? Did you perform an update on the PC? Please give me a feedback a s soon as possible. Best regards Thomas En.

How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to A. User's post on August 28, Thank you for your reply. Zune owners are crying foul over the crash, particularly given that it kept them from using their Zunes on New Year's Eve. There were reports of complaints, however, including several New Year's Eve gatherings of Zune-owning accountants, engineers, IT technicians and others that had to go without music.

The Apple executive also admitted that other pranks may be in the works. These include a plan to make Microsoft Word programs around the world type "Macs rule, PCs drool" no matter what letters are keyed in.

The battery may be too low to respond properly. Make sure your software is up to date. If this doesn't work your device may have a button or mother board problem that requires replacement. Many problems such as system freezing, error messages, and loss of music can be caused by hard drive problems. Many of the steps for troubleshooting the Zune 80's hard drive are the same as the steps above. Make sure the Zune's battery is sufficiently full before use.

If the system freezes, try restarting the device by pressing and holding the back arrow button. Also, make sure the device's software is up to date. As a last resort you can back up your music and restore the Zune's software which can be done through Microsoft's website.

If problems persist, you may need to replace the hard drive. Here is the answer all are looking for. When your Zune has been dead for a time and will not charge at all. Black screen with no battery icon Sit with it in your lap and plug it in for 20 seconds then disconnect for 20 seconds. Reason: The battery needs a small charge to initiate the charging circuit in the zune.

When the battery is completely dead, there is no charge to start charging. When you first plug it in, a small burst of charge gets through before the circuit disables the charge as a protection. It associates no internal voltage as a bad or missing battery. So, connecting and disconnecting repeatedly will charge the battery very slightly each time, eventually retaining enough charge to allow the circuit to begin a standard charge.